Weber Area Dispatch 911 & Emergency Services District, Full-Time
Process and evaluate incoming incidents through structured interrogation of caller. Obtain most useful information and critical information quickly. Make an initial assessment of the nature and urgency of the call. Make important decisions regarding agency resources. Determine the appropriate response. Provide and relay any instructions or further information regarding scene safety to caller or responding unit. Exercise good judgement and logical thought patterns in emergency situations and under heavy workload. Maintain accurate status of all units on any radio frequency. Maintain confidentiality. Evaluate medical emergencies and determine type of assistance required. Utilize medical protocol cards for providing life saving pre-arrival instructions, i.e., CPR. Provide stability in time of crisis by calming and reassuring caller. Gain control of calls, obtain callers confidence by actively listening and remaining calm, convey objectivity, compassion, and confidence and communication effectively.
MINIMUM QUALIFICATIONS- Graduation from a standard senior high school, AND Successful completion of District approved Communications Training Program, all District required dispatch certification processes. Must be able to type 40 wpm net. Verification of typing speed will be done through tests administered at a later date.