Part-Time Lactation Support Specialist II – WIC
PART TIME CAREER SERVICE POSITION
Position Hours: Monday, Tuesday, Thursday and Friday 8:00 a.m. – 12:00 p.m. and 1:00 p.m. – 5:00 p.m.
Wednesday 9:30 a.m. – 1:30 p.m. and 2:30 p.m. – 6:30 p.m.
Performs lactation support work in providing breastfeeding information and specialized assistance by telephone or in person to women that are pregnant or breastfeeding.
Serves as initial point-of-contact for pregnant and breastfeeding women calling the Breastfeeding Warmline; answers routine questions regarding appropriate latch, positioning, duration of breastfeeding, infant weight gain, and basic infant nutrition, etc.; refers clients with questions and needs beyond scope of training to appropriate party based upon lactation information gathered.
Completes log of incoming and outgoing calls documenting assessment of support needed and subsequent lactation counsel given to specific mother/infant dyads.
Cleans returned electric breastpumps according to protocol and completes cleaning and tracking logs etc.
Monitors educational and promotional handouts at assigned clinic(s) and notifies Lactation Support Specialist III when supplies are low; assists in copying and assembling materials as requested; stocks exam rooms and other areas with said handouts.
Issues kits, shells, and other breastfeeding supplies or aids to clients and provides instruction on their use.
Issues various hand and electric breastpumps to qualified mothers according to state and county requirements and WIC protocol; completes forms to document issuance and to ensure adequate clinic follow up.
Enters data into the WIC computer system in order to document visits, pump issuance, etc.
EVALUATION AND SELECTION FACTORS INCLUDE:
Working Knowledge of: common and irregular problems associated with lactation management and solutions; proper telephone etiquette; the policies, procedures, and laws effecting the work.
Skill in: identifying, resolving, and providing counseling on less common breastfeeding problems.
Ability to: understand broad objectives and follow general instructions.
REQUIREMENTS FOR EMPLOYMENT:
High school diploma or equivalent and one (1) year of lactation/breastfeeding support work experience OR a bachelor’s degree in nutrition, health promotion or other public health field and six (6) months of lactation experience.
Applicants receiving a conditional offer of employment will be required to submit to a pre-employment drug screen and additional background checks as required.
Applicant must possess a current driver’s license and obtain a valid State of Utah driver’s license within 60 days of employment.
Applicant must have completed a minimum 45 hour approved breastfeeding specific education course within the last five years. If it’s been longer than five years, applicant must submit proof of continuing education hours sufficient to maintain credential.
Incumbent must complete training required to maintain certification/credential.